thanks, that helped.

now im trying to publish my page, to see how it would look like, when its online.

but it doesnt work.

can you tell me what i did wrong?

regards

It looks like your domain isn't pointed to us so it's not loading your site for you. To use it with a site built at Weebly, you'll need to change the DNS records like our guide shows:

http://hc.weebly.com/hc/en-us/articles/201372693-How-to-Use-a-Domain-You-Purchased-Elsewhere

hey adam,

thanks again.

i changed the setting on wednesday but it didnt help.

i mean, my page isnt ready but you know, when ppl doing things for the first time

they want to make sure, that all happens well
so i do.

now i changed the settings like the "how-to" but nothing happens  
i bought my domain @ www.namecheap.com could it be, that they need other settings?

regards

thanks adam, it works.

---

@Destrohmia wrote:

thanks adam, it works.

---

That's great!

I have the same problem,I just paid for weebly pro for one year on itunes, my bank count shows that it already charged the money,but all my weebly app on The website/ipad//iphone still the same,not upgraded,what should I do now?

---

@YiFangTang wrote:

I have the same problem,I just paid for weebly pro for one year on itunes, my bank count shows that it already charged the money,but all my weebly app on The website/ipad//iphone still the same,not upgraded,what should I do now?

---

It looks like you bought two different domain names but didn't buy any site upgrades.  Did you want a custom domain, or did you only want to purchase Pro for your site?

I bought two domains coz the first one somehow made a mistake,I didn't know if it could change the name of domain,so I bought the second domain,now I already transferred the second domain to the website I designed via weebly and published, then I paid 99.99€ for upgrade to pro,is that for custom domain o upgrade the site?actually I didn't know exactly what differences are 

I paid upgrade pro for 1 year via iTunes, and after finishing the credit-card payment,got the congratulations page saying that all is done ,and I checked my bank count showed already charged th fee by ITunes.com/bill.but my homepgae still shows I'm on free page,what should I do now?

thanks for you help!

Which domain did you want to keep? I can cancel and refund the one that you don't need.  I'm also wondering if you were logged into a second account through the app, so your Pro subscription is on a site in a different account.

Can you open the app up and let me know the address of the site you bought pro for?

U can cancel and refund the unused one?that would be great,thank u so much!

I wanna keep the second domain www.mtcyifangtang.com 

I guess the problem could be that I used differente iTunes ID to download and upgrade the sema app

 thank u for ur help

I've canceled and refunded the domain you didn't need for you.  You should see that in your account in 2 to 3 business days.

If you private message me the email address you think your Pro subscription might be under, I can transfer that to the account with your site in it.

Hello,I don't know which email u refer to the Pro subscription might by under? The one I use to login in weebly or the one after buying

---

@YiFangTang wrote:

Hello,I don't know which email u refer to the Pro subscription might by under? The one I use to login in weebly or the one after buying

---

Both would be helpful, actually.

Hello,I've sent u private message

thank u for ur help

hello,

i checked my iTunes, shows the ID I bought the free weebly is the same one as I bought weebly pro. And I also contact with Apple services,they told me in this case they can't solve,I have to contact with weebly app support.so I'd like to know how the things are going on

 thanks

Upgraded to pro for my website and I did not receive my upgrade as well but it shows on my account as paid for......eternal light

Hello!

It looks like that site is owned by a different account than the one you have here. You'll want to speak to support directly to get the plan looked into in this case.

Hello,

I am having the same issue.

I have paid for the Pro account but when I log in I am still only showing as a free account which means I can;t link the domain address.

Please help!

Thank you, 

Olivia