x
Your opinion in 1 minute.
Help us improve by answering 4 quick questions.
Take Survey Now
18.221.154.18
18.221.154.18
Start Thread
Can't find what you're searching for? Start Thread
Announcements
Welcome members of the Weebly Community to your new home! Feel free to say hello and introduce yourself. We’re excited for you to be here!
Zoeyeh
‎02-21-2017 06:09 AM

How do I get a refund so that I can cancel my Pro account?

Can I get a refund for what I bought one hours ago? I don't really need a pro website.  I also sent an email please give me a reply Smiley Sad(

Thank you.

Zoe

Reply
0 Likes
3,505 Views
Message 1 of 55
Report
1 Best Answer
Zoeyeh
‎02-21-2017 07:47 PM

In response to Adam7
Best Answer
Dear @Adam ,
 
Please keep my domain name and cancel my pro website.
 
Thank you for your valuable time.
 
 
Zoe
 

View Best Answer >

Reply
0 Likes
3,484 Views
Message 3 of 55
Report
54 REPLIES 54
Adam7
Square
‎09-06-2017 07:40 AM

In response to Niunidad

No problem! Feel free to subscribe to this post for updates (click the "..." button on the top left to find a subscribe option).

Reply
0 Likes
878 Views
Message 50 of 55
Report
mleafstedt
‎01-14-2018 11:44 AM

In response to Adam7

I would like to cancel my Pro Account, no longer need the store. Thank you.

Reply
0 Likes
826 Views
Message 50 of 55
Report
Adam7
Square
‎01-14-2018 12:02 PM

In response to mleafstedt

No problem, @mleafstedt. I've canceled and refunded the service for you.

Reply
0 Likes
823 Views
Message 50 of 55
Report
mleafstedt
‎01-14-2018 12:05 PM

In response to Adam7

Super, thank you. This is by far the most efficient form of customer service I know of. Well done.

Reply
828 Views
Message 50 of 55
Report
Adam7
Square
‎01-14-2018 12:07 PM

In response to mleafstedt

Glad to help! Smiley Happy

Reply
0 Likes
826 Views
Message 50 of 55
Report
Akhilesh
‎03-18-2018 11:16 AM

In response to Adam7

Hey, can you cancel my pro plan? thanks in advance, i would like to also have the money back to my paypal.

Reply
0 Likes
833 Views
Message 50 of 55
Report
Adam7
Square
‎03-18-2018 11:45 AM

In response to Akhilesh

Not a problem, @Akhilesh. I've canceled the service and refunded it back to your PayPal account.

Reply
0 Likes
824 Views
Message 50 of 55
Report
diggo00
‎11-05-2018 06:18 AM

Re: How do I get a refund so that I can cancel my Pro account?

Dear Adam

I would like to cancel my starter plan, the domain name, and automatic renewal. For a refund to my bank account thank you.

Thank you!

Diego

Reply
0 Likes
800 Views
Message 56 of 55
Report
Adam7
Square
‎11-05-2018 11:02 AM

In response to diggo00

I've refunded and removed your Starter service and turned off auto-renew for your domain, @diggo00. I wasn't able to refund your domain renewal since it was outside of our 30-day refund policy.

Reply
0 Likes
706 Views
Message 56 of 55
Report
LGInc
‎01-21-2019 07:03 AM

In response to Adam7

Hi Adam, I signed up for a Pro account on 13 Jan but decided not to continue the site. Can you please process a full refund including the domain, and close my account? Thanks

Reply
0 Likes
693 Views
Message 56 of 55
Report
Adam7
Square
‎01-21-2019 10:52 AM

In response to LGInc

Thanks for posting, @LGInc. It looks like our Customer Success team was able to take care of that for you today.

Reply
0 Likes
692 Views
Message 56 of 55
Report
Alaht
‎03-25-2019 11:22 AM

In response to Adam7

Dear Adam

I would like to cancel my starter plan, the domain name, and automatic renewal. For a refund to my bank account thank you.

Thank you!

Reply
0 Likes
686 Views
Message 56 of 55
Report
Adam7
Square
‎03-25-2019 11:32 AM

In response to Alaht

Not a problem, @Alaht. I've canceled and refunded both services. You should see the money back in your PayPal account soon where you can then transfer back to your bank account.

Reply
0 Likes
684 Views
Message 56 of 55
Report
Anonymous
© 2022 Square, Inc.