How i cancel my google app trial

fserenellini · ‎07-22-2016

Hi, i want to cancel my google for work trial, and i cant. The count continues open so i cant create a new one with the same domain in google apps.

http://prntscr.com/bw6wtb

Anyone knows how to do it?

Thanks!

Brodie · ‎07-22-2016

Hi @fserenellini, I just want to clarify what you're trying to do. Do you want Google Apps email and it's just you want to extend the service instead of being on a trial? Are you trying to obtain the service but directly through Google instead of us? Or are you trying to delete it all together?

fserenellini · ‎07-22-2016

Brodie, i`m trying to obtain the service but directly through Google. Because i need the direct support.

But i cant cause, the acount continue active even when i cancel it.

Brodie · ‎07-22-2016

@fserenellini, I sent you an email to respond to. If you give your authorization via that support ticket, one of our Google Apps specialists will help you get into the direct billing relationship with Google.

fserenellini · ‎07-22-2016

Thanks, i just sent you the authorization, when do you estimate can move to google?

Brodie · ‎07-22-2016

Already done, @fserenellini!

Lana99 · ‎03-08-2017

Hi Brodie,

I want to cancel my google apps subscription please. It is due to renew on 30th March 2017 and unfortunately due to this thread, I cant contact weebly via email either. Please provide proper instructions on how to cancel google apps subscription please.

Thanks

Queso · ‎03-08-2017

Hey there! If you're just looking to cancel a subscription altogether, you'll want to use the option in your Account menu, under My Services.