x

Website not working on mobile devices

Hi,

I have recently made some changes in my website http://www.prakrutianukruti.com and since then facing difficulties in accessing site on mobile devices. I checked with IOS as well as Android devices. Some of the pages are not opening as well as unable to scroll through the content.

Can you please check?

thanks & regards,

Sarang

22,710 Views
Message 1 of 32
Report
1 Best Answer
Square

Best Answer

I think the widget that adds the Facebook icon might be causing some trouble. I couldn't dismiss the cookie popup for that reason.

Could you try removing that and re-publishing to see if that helps?

View Best Answer >

22,641 Views
Message 27 of 32
Report
31 REPLIES 31
Square

That's pretty strange, @rathbundesigns. Can you provide a link to the page of your site where that link is?

2,188 Views
Message 27 of 32
Report

https://rathbundesigns.square.site/custom

this is the webpage that has the link on it, the button says "get started". 

This is the link that the page should be going to. 

https://www.facebook.com/Masks-by-Rathbun-Designs-220863592594516/photos/?tab=album&ref=page_interna...

2,180 Views
Message 27 of 32
Report
Square

It looks like Facebook uses a different link for the mobile view. https://m.facebook.com/Masks-by-Rathbun-Designs-220863592594516/photos/?tab=album&album_id=274148683...

You could add some additional text to your instructions i.e. For mobile view click Here. And insert the mobile link as hypertext. To link, simply highlight the word or phrases you wish to use and click the link icon on the left. Select "external link" and copy/paste the mobile url. 

2,179 Views
Message 27 of 32
Report

Hi Adam, 

My website www.ravenutrition.com is not showing on mobile devices. 

Please help me. 

It's very urgent. 

Sincerely, 

Kristinne

2,069 Views
Message 27 of 32
Report
Square

I think this is because you have an extra DNS record, @Kristinne. If you remove the record shown in red and give it some time to propagate, it should resolve that for you.

2,066 Views
Message 27 of 32
Report

 
5,844 Views
Message 29 of 32
Report

imageBook

3,507 Views
Message 29 of 32
Report

I just published my website www.work-lifeacademy.com and its not working on moble devices. it keeps giving the message 'www.work-lifeacademy.com's DNS address not found.

1,951 Views
Message 31 of 32
Report
Square

Hi @work-life Your site is loading on mobile for me. Did you recently register the domain name, or recently enable SSL? 

1,946 Views
Message 31 of 32
Report

After updating our site the same way I have for years, I am now having issues with our site not working on cell phones as well.  Utilizing a Youtube link...  www.lvwebinar.com

I appreciate your help with this!

Marci

1,470 Views
Message 32 of 32
Report

I have a problem where my site navigation does not work when viewing on a mobile device. It works fine when viewing on a PC. Villa Russell - Villa Russell Boutique B&B Bay of Islands New Zealand

I've read all the guidance and i used a standard template.

I have removed facebook share / follow widget

I have removed and re added my header

Nothing has worked - Please can you give me some ideas on what might be causing this? and how i might solve it.

Thanks!

1,450 Views
Message 33 of 32
Report