x

Email: "Published on invalid date at invalid date"

My last email has not been sent. I created a new one. Same problem. The message: "Published on invalid date at invalid date"

1,744 Views
Message 1 of 10
Report
9 REPLIES 9
Square

Are you still having that issue, @HorseDream? I see a campaign for today which looks like it was sent out.

1,732 Views
Message 2 of 10
Report

Magic!

1,730 Views
Message 3 of 10
Report

How did it get fixed? Did you fix it or is it something I can tweak on my end?
1,727 Views
Message 4 of 10
Report

No, I did nothing. And now just the same happens. Crazy.
Please have a look. It is about an early-bird offer that ends tomorrow.

1,717 Views
Message 5 of 10
Report
Square

Our team is investigating this and will get that error resolved as quickly as possible. Thanks for your patience!

1,713 Views
Message 6 of 10
Report

Thanks Adam! 

1,712 Views
Message 7 of 10
Report

Hi again Adam,
I've just noticed that we received a bunch of orders from the email I attempted to send this morning which is weird as on my Promote dashboard/ under Emails, it lists that email as unsent still.
More interesting is that in the Insights/Marketing/Emails is lists this mornings email but with YESTERDAY'S date. That must be creating a huge issue...
1,710 Views
Message 8 of 10
Report
Square

I'm not sure of the specifics behind what needed to be fixed, although it definitely sounds like it must have actually sent the email even though it displays the reverse. That should get corrected once the issue is fixed and any changes are processed.

1,707 Views
Message 9 of 10
Report

I've got the same thing happening today! Just a little stressful! ARGH!
1,728 Views
Message 10 of 10
Report