Blurry images on storefront - normal on product pa...

Club93 · ‎06-07-2017

Hello,

When uploading images to my onlines store, they appear completely normal on the product page:

http://www.club93clothing.co.uk/store/p4/Classic_Tee_-_White.html

http://www.club93clothing.co.uk/store/p2/classic-tee-black

However when on the store front, they appear blurry:

http://www.club93clothing.co.uk/shop.html

Any idea on how to get around this issue?

Thanks

Adam7 · ‎06-07-2017

Our engineering team is working on improving the quality of images used in the products element. I don't think there's much you could do to change that at the time, but once they resolve that it shouldn't hopefully require you to do anything special to fix. Sorry for the trouble, and thanks for your patience!

Kieran · ‎06-22-2017

Any news on this @Adam ?

Queso · ‎06-22-2017

Hello Kieran! Have you been noticing anything particularly unusual with upload quality?

sophie11 · ‎08-31-2017

Hi Adam

I'm having the same issue - blurry images on a standard page when using the Product element, but that same image is fine on the product page.

Is there any update as to when we can expect better image quality?

Thanks

Sophie

ashtonchase · ‎11-23-2020

Hi! Checking in three years later to see if this issue has been resolved. My product images are showing up blurry on my home page.

Bernadette3 · ‎11-24-2020

This thread is pretty old, but I've responded to your other post for more information.

ShenelleRose · ‎12-21-2020

How is this issue coming along? After 3 years the team havn't managed to work out how to fix it? Maybe you need a new team working on it!

Andrew_Swift · ‎10-02-2017

The images on the storefront are from a part of your theme that can't be modified, and are only about 220x320 pixels.

They look blurry and there's nothing we can do about it.

The images on the product page look more clear because they're bigger, AND you can choose which version (low- or high-resolution) you want through modifying the product partials.

Weebly, if you're listening, PLEASE give us higher resolution images for the storefront.

In a desktop navigator on an old screen they look okay, but on a new iPhone where each store image takes up the whole width, they just look terrible.

Adam7 · ‎10-02-2017

We have a ticket open with engineers now regarding product images; I don't know how long it will take to fix, though. Thanks for your patience!

VBP · ‎10-07-2017

Any news on this yet?

Queso · ‎10-07-2017

Hello VBP! Are you still seeing upload issues on your site?

ashley-stuart · ‎07-01-2020

I am still seeing this issue. And it's three years later... Please can you give an update as to when this will be fixed?

Blurry images on storefront - normal on product page