Hi Bernadette,
The order number is 837536468. A real fiasco. I have learned by now how to run my orders through weebly and I understand that you have Shippo still processing the labels. 
But with this order I selected 4 of 17 items and it did not give me any options and purchased straight away a UPS ground label which I then never used and I am also unable to request a refund. 
Consequently I was unable to process any further items and had to use Shippo, since the client was a repeat customer, I still had him in the Shippo files.

The Weebly shipping set up is just really in baby steps and requires way too much back and forward in selecting carrier, package size, weight etc. Then one wrong move and the order is totally rendered useless. 
I understand that the tech team is probably still working on this and I am willing to work with it. Just had to let of steam and I really wish you could also still allow the old setup and send orders into Shippo like in the olden days.
Thanks
Wolfgang

Yes, we still use Shippo even though it is white-labeled. Creating a label through the Weebly store and on Shippo directly is still quite a difference, but I noticed we have some changes coming to shipping on the roadmap. I don't have an exact list of what those changes are, but I do know the teams are eager to make the shipping feature more robust. 

It sounds like you attempted to create the multiple labels by changing the quantity of the first box properly. If I recall, the box size, weight and service may also need to be adjusted before clicking the purchase button. I wouldn't be able to guess why the system didn't register the a split shipment, unfortunately, but the good thing is that you are not charged for a label that does not get physically scanned by the carrier. 

Please ping me the next time you get an order that needs to ship in multiple boxes and I'll see what I can do about walking you through the label creation. 

Again sorry,

just wenting, it gets frustrating when one is trying to get orders out in time. What happened was that I did not click into the individual order and tried to create a shiment from the page with all orders showing. It also works, but is a bit different in the procedure. Shipped some orders today and it went just fine. I still don't have as many sales on my site then with Amazon and Etsy, so it's quite all right.

Ohhh gotcha! Yeah, the bulk order feature works a bit different. I'm sorry you ran into that and totally understand wanting to vent. Hopefully the multi label purchase will work for you in the future if you remember to make the label individually. I'll try to post here to update you once I have more information about the next upgrade to shipping features. 

Take care.