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willsm11
‎11-29-2017 02:26 AM

'Requests failing' message when uploading products from Iphone

Hi,

When I add products to my shop from the app on my Iphone, some dont upload and I continually get a message saying 'Requests failing' and asking if I'd like to keep trying or discard the uploads. This continues after I press 'Keep trying' and the products never upload.

Anyone got a solution?

Cheers
Will

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Adam7
Square
‎11-29-2017 08:25 AM

Are you using wifi or cellular data, @willsm11? Try switching from one to the other to see if that helps.

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willsm11
‎11-29-2017 09:20 AM

In response to Adam7

Just tried on both. No luck. 

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Adam7
Square
‎11-29-2017 10:29 AM

In response to willsm11

Ok, thanks for trying that. Can you try deleting and re-installing the app to see if that helps?

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