x

When clicking Add to Cart I get a pop up that says "Http request failed"

Does anyone know what I need to do to make my products able to be added to cart and purchased? Thank you for the help, as I feel like I've tried every setting. 

1,158 Views
Message 1 of 6
Report
5 REPLIES 5
Square

Sorry to hear that @Sweetkt711! Can you post a link to one of the products you are trying to add so that we can try to recreate the issue? Thanks so much! 

1,139 Views
Message 2 of 6
Report

Bernadette,  I am also getting the same issue.  kimsmadhouse.com - store page.  Everytime I select add to cart, I get the same error.  Any advice?  This is not spam (I was flagged once before).

1,113 Views
Message 3 of 6
Report
Square

Sorry @kimatkmh! The system flagged this as spam. Smiley Frustrated

Were you able to get this sorted by contacting the support team?

1,110 Views
Message 4 of 6
Report

Hi Bernadette, not sure if she was able to get this resolved, but I'm getting the exact same issue. Your support team said that they are unable to assist since I use Weebly through Bluehost... but of course Bluehost says that all Weebly issues must be supported through you guys. I am stuck here with a non functioning web store so any help would be awesome... thanks so much
973 Views
Message 5 of 6
Report
Square

BlueHost has channels in which they can get assistance from us when there's an issue; I'm not sure why they didn't escalate and follow that procedure. Can you try and push back and get them to escalate the issue, @juxtaposseclub? Sorry about that!

969 Views
Message 6 of 6
Report