Help Getting Set up - specific questions for unusu...

TreasurerHills · ‎11-12-2020

Does anyone know how to speak to a real person from Square?

Email responses to our issue have not answered our specific questions and as the phone lines are only open during business hours I have taken the morning off of work to talk to someone from Square and the phone lines are "currently unavailable".

Any ideas on how to get to speak to someone?

Thanks!

Seamus · ‎11-12-2020

Hey @TreasurerHills,

Sorry to hear you've had trouble getting in touch!

What number were you calling? Our support team have been taking calls today and I'm not aware of any issues - I just tested them and there is a wait time of less than 5 min currently.

Otherwise if you have any general, non account specific questions I'm happy to help!

Seamus
Square, Australia
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TreasurerHills · ‎11-12-2020

Still no luck calling. It has been like this all day. Absolutely beyond frustrating.

Help Getting Set up - specific questions for unusual setup.