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Why does it take so long for a customer profile to show on the dashboard? I type the name, click, and wait at least a minute to pull up.
Also, when searching on the iPad for a name in the customer tab, it takes forever.
Need help! Why???????
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Sorry for the frustration and the late reply @Hillside! There are a few different things that could be causing this:
Browser/software issue: When you have a chance run through these Dashboard troubleshooting steps on your computer, and these app troubleshooting steps on your iPad. Making sure you're using the latest version of a browser like Chrome, and that the iOS software on your iPad is up to date will also help.
Internet/wifi: Are your computer and iPad connected to the same wifi? If you don't hae a strong internet connection this could cause everything to load slowly. You could contact your internet provider to ask about connection speeds.
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