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YeseniaSantana
09-12-2016
06:23 AM
I accidentally order 2 Square Reader instead of 1, how can I cancel 1 of them??
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3 REPLIES 3
If the order has not been shipped out yet, you can still cancel here: https://squareup.com/shop/cancel.
Once your order ships out, we are no longer able to cancel it and you will need to return through our normal return processes: https://squareup.com/shop/return.
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This is not helping me cancel my order at all. I am being charged $10 for the second one and when I click the link provided it does not help me cancel this order.
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Hello @Jayleecool1, I'm sorry to hear about the trouble.
I recommend reaching out to our Customer Success Team. They can help with canceling your order if it hasn't shipped yet.
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