better site activity reports

Quiltman · ‎12-29-2022

summery reports says upgrade to see better reports.

I'm already have a plus account. Do you have to go with the premium so see full online activity?

Dave.

JJ_ · ‎12-31-2022

I have investigated your situation and to answer your question, no, you do not need to upgrade to Premium to gain access to this report. I have escalated this to our Advanced Support team and they are working on correcting the behavior of the Summary Page of your reports. However, the summary page is just a simplified version of your other reports (Site Traffic, Site Activity, Sources, Online Sales, Site Items, Abandoned Carts, and Coupons), and those are currently available and working as expected.

I hope this information is helpful!

JJ
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Quiltman · ‎12-31-2022

Thanks JJ.
on an unrelated issue: is there a limit on how many/size pictures can go into a picture gallery? I have about 30 pictures in already. When I try, I see the loading progress leading to a green check mark, the page does a little jump/shutter but no image loads. I click Done and it spins until I have to close square.
thanks!

Dave

JJ_ · ‎12-31-2022

I am unaware of any limits on the Picture Gallery and did not find any other reports similar to yours. I will recommend reaching out to the Ecommerce team so they can shine a light on this situation. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

JJ
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Sign in and click Mark as Best Answer if my reply answers your question.