Website not showing up on my dashboard

Leam1307 · ‎11-20-2017

Hi, I created a website today after purchasing the starter pack. I have published the website and can view it when I type the address in my browsers address bar, but when I log in to my dashboard, it states that I have no websites and have to create a new one. Even though I have that website open in another tab. Help! how do I get back to edit the website. Thanks

Adam7 · ‎11-20-2017

What was the address of the site you purchased, @Leam1307? It sounds like you might have more than one account.

Leam1307 · ‎11-21-2017

Hi, its www.whippetclubofscotland.co.uk

I know i have another account but i dont have the password for that one (or any sites on it) so paid and set up this site from a different email. I can see through paypal that the payment was processed ok.

Adam7 · ‎11-21-2017

Try logging in with your yahoo.co.uk email address; it looks like the account tied to your Community profile is using your gmail and that account doesn't have the site in it.

Ihestar · ‎02-09-2022

I have paid for connect plan but is not showing in my dashboard