HI - It appears that I omitted the period between my first and last name.  Can you verify that the e-mail address on this account is identical to that one (with the exception of the period)?

Hi @asdmath. That is correct, one with the period and one without. Are you able to log into both now? 

No - I still can't log into the one without the period.

Hi - I still can't log in and really need this for our teachers.  Please assist.  I tried typng in the email address that is almost identical to this one (with the exception of the period between the first and last nane).  The @ part is the same as the one used on this account.  Is there a way to fix that email address (add a period) so that I can reset the password?  

I'm not able to update the email for you, but I can escalate a ticket to our account recovery team. Which email is the one you have access to? 

The one (with the period) associated with this account. It ends in .org.  Someone sent an e-mail to this address yesterday.

You should get an email shortly from us with a few verification questions. Can you reply to that with any info you have, @asdmath?

yes

Great. Please respond to those questions when you get a chance and a support agent will be in contact shortly. Thanks! 

I'm not seeing your e-mail.  Do you have raxxx.hxxxx@txxsx.org?

The x's were used to hide the full email address - just fyi

Hm.. yes, that looks like the correct email we sent it to. It's the same email you are logged into right now. Can you try searching for "weebly" in your email box? Maybe it went to spam or a different type of junk folder. 

ok

Hi - I still haven't received the e-mail.  

Can you try submiting the ticket through this form? http://hc.weebly.com/hc/en-us/requests/new