Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
jennsal2013
09-03-2017
12:50 PM
Why didnt a payment go into my checking account, but has been withdrawn from my customers account?
Why didn't a payment get deposited into my checking account, but was withdrawn from my customers. I ran card through manually, and both times it had shown declined. When my customer checked her account, it was shown that she had been charged twice, but I received nothing on my end.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
1 REPLY 1
If the card was declined and you were not able to complete the sale with the card then it will not be charged. However, everytime you try a card it can post as a pending sale on the customers bank statement. In a day or two the bank will remove the transaction from the customers account.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report