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SS3
‎12-09-2020 07:59 PM

Can I connect a wireless printer to my iPad and iPhone via Bluetooth?

The title of this post has been edited from the original: Connect a Printer to Ipad and Iphone

 

Hello,

I use an iphone and ipad in my showroom to take payments with Square. I would like to connect it to my wireless HP printer to occasionally print receipts for some clients.

Is this possible? If so, how can I do it, please?

 

Thanks in advance for any assistance.

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Valentina
Alumni
‎12-12-2020 05:35 PM

In response to SS3
Best Answer

I can help clarify here, @SS3!

While it is possible to connect a receipt printer or a kitchen ticket printer via Bluetooth, what @AshleyK was addressing is that it is not possible to connect wireless printers such as the one you are referring to. However, if your wireless HP printer is connected to a computer within your showroom, you can print a receipt from your Square Dashboard.
 

  1. Head to the Transactions page of your Square Dashboard
  2. Click on the transaction you want to print a receipt for
  3. On the right-hand side of your screen, you'll see transaction details - scroll until you see the receipt ID:

  4. Click the receipt ID, and print this page!


Voila - I hope this is helpful! ✨

Valentina
Community Moderator, Square
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AshleyK
Square Community Moderator
‎12-10-2020 02:13 PM

Hey @SS3 great question! I've merged your post with an existing thread that will help get you on the right path. You won't be able to pair a wireless printer with any of our products, but you can use an ethernet receipt printer to do what you need. 🙂

AshleyK
Community Moderator, Square
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SS3
‎12-10-2020 05:45 PM

In response to AshleyK

Thank you, AshleyK. The settings in Square tell me to turn on Bluetooth, dont they? And say something about "select a printer". I dont know what thats about, then .... I dont find anything that says to connect an ethernet, but lets assume for a moment....

Can you please point me to steps or instructions? Do I use my regular printer, or are you saying I need a specific device (a "receipt printer?").

 

Thank you for your time.

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Valentina
Alumni
‎12-12-2020 05:35 PM

In response to SS3
Best Answer

I can help clarify here, @SS3!

While it is possible to connect a receipt printer or a kitchen ticket printer via Bluetooth, what @AshleyK was addressing is that it is not possible to connect wireless printers such as the one you are referring to. However, if your wireless HP printer is connected to a computer within your showroom, you can print a receipt from your Square Dashboard.
 

  1. Head to the Transactions page of your Square Dashboard
  2. Click on the transaction you want to print a receipt for
  3. On the right-hand side of your screen, you'll see transaction details - scroll until you see the receipt ID:

  4. Click the receipt ID, and print this page!


Voila - I hope this is helpful! ✨

Valentina
Community Moderator, Square
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