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I have a customer that made dispute a purchase 3 days after the purchase initially took place in the money was deposited into my account what can happen? I've never had an issue like this before but I am dealing with a customer that is unreasonable can square take the money back out of my bank account?
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Yes and they will debit your connected bank account and hold the funds until the disputed transactions is resolved. Square covers you for up to a max of $250.00 a month. If the funds are not available in your bank account after a few attempts they will withhold your future sales until paid.
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disputes are a part of a business, a bad part but you can handle it. here are a few pages from square explaining how disputes work. you'll want to login to your dashboard and start the paperwork as soon as you can. https://squareup.com/dashboard/sales/disputes
https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough
https://squareup.com/help/us/en/article/6137-speeding-up-the-disputes-process
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Hi,
Can a payment made via square 40 days ago using a debit card be disputed? Also can a payment made in July of this year be disputed?
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Hi @netlover2017,
I moved your post to an existing thread in the Community around disputes.
Check out VanKalkerFarm's post for helpful links with details about the process.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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