Why isnt tax refelcted in the subtotal of my onlin...

ychwellness · ‎02-14-2017

In my online store when you click into each individual service that needs to be taxed, I can see that ive checked the tax option. But when a person buys an item the tax isnt showing up and charging them...? How do I make sure the tax is being charged in the subtotal?

Tom · ‎02-16-2017

Hi @ychwellness — welcome to the seller community!

Thanks for bringing this up. Is there any chance that your buyer is from out of state? If so, tax is not applied to online sales shipped out of state. In the event that tax is applied, it will be calculated before the cost of shipping (e.g. for in-state shipments).

More information on this is available in our Support Center: The Online Store Frequently Asked Questions.

If you'd like us to have a closer look at your account settings, please let our Support Team know. Hope this helps clear things up. 🙂

️ Tom | he/him
Seller Community Manager | Square, Inc.
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Why isnt tax refelcted in the subtotal of my online store sales?