👋Welcome to the Seller Community, @InPlay!

I went to check on this and there isn't a way to color code customers in the Directory at this time—is that where you would like to be able to organize your customers? For now, the closest workaround that I can think of is creating manual groups for members vs. people with flex passes: Manage Customer Groups and Filters. With that, it may help you look up and manage specific customers a bit more quickly.

Hope this helps—if this doesn't quite make the mark, please don't hesitate to reply with a bit more information on your ideal setup. I'll be happy to surface your post with our Customer Engagement folks. 💯