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Why doesn't Square send a credit to the store where i would pick up the device. This would save them

This would save them shipping cost. The setup now is to buy the Square from the store and then get a credit refund from Square. Easier to just go and pick up the device.

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Admin

Hey @JBNY, thanks for surfacing! I can see how this would simplify the process for you. I'll go ahead and run this by our Product Liaison team who works to improve our services based on customer feedback.

 

In the meantime, you'll need to follow these steps to get your reader reimbursement. Hope this helps clear things up, and thanks for your patience! 🙂

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
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