RETURNS

OGG · ‎10-23-2023

When we process a return and put the credit on a gift card and the customer wants a printed receipt, the details are not on the receipt. The screen & the digital receipt show all of the details, but the printed copy is different. Any way to change it so the printed receipt & digital receipt are the same?

sayra · ‎10-25-2023

Hello, @OGG.

Welcome to the Seller Community!

We're grateful for your feedback. Currently, the available options for printed receipts are limited to the items and total displayed in the attached photo. To assist us in improving our services, please share your specific use case and any additional details on our Ideate Board. Your input is crucial in helping our product team enhance our features.

Thank you for reaching out to the Seller Community with your questions. Your participation is valued!

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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