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Contactless reader says insert or tap to pay

When I put the card in the reader and hit charge it says insert or tap to pay and I try to tap and doesn't work. Help. 

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Hey @Poolplayer2020 - Have you already given these troubleshooting steps a try? If those don't work for you, give our Customer Success team a shout and they'll be happy to take a closer look for you.

Puka - She/They
Seller Community UX Designer
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