End drawer sales report has changed

Renniescookies · ‎01-23-2018

For the first time yesterday when my employee closed out the drawer at the end of the day, rather then the short report it used to print with what should be expected in drawer it printed a very long report of all the days sales. How do I get the short report back. I don't need individual items sales printed everyday.

Helen · ‎01-25-2018

Sorry to keep you waiting @Renniescookies, that certainly sounds strange. I'm investigating this for you and will let you know as soon as I have more information about why this might have happened. Thanks for your patience in the meantime!

️ Helen
Seller Community Manager

Did you find help in the Seller Community? Mark a Best Answer to help others.

Helen · ‎02-01-2018

Thanks so much for your patience @Renniescookies.

I just confirmed that the Cash Drawer Report (tap Reports > Cash Drawer) should print a short version with total Cash Sales, and it does not include each item sold that day. When you tap End Session this short report will automatically print on your receipt printer.

I wonder could your employee have printed a report from the Sales (Reports > Sales) section of the app? That report does include each item sold!

️ Helen
Seller Community Manager

Did you find help in the Seller Community? Mark a Best Answer to help others.