How did our entire customer list get deleted? Whe...

toaster64 · ‎05-10-2018

Somehow our entire customer list and their card info all got deleted today. It was there yesterday and today all our customer information is gone! Help someone, where did they go?

katieand · ‎05-11-2018

Hi @toaster64 - Sorry that you're encountering this.

I believe it's related to a known issue that we were experiencing yesterday. Everything should be stable now so your list should be visible again.

If you're still having problems, please give our CS team a call. They'll be able to find a solution for you or open an investigation.

Thanks!

How did our entire customer list get deleted? Where did it go?