Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
I accepted a transaction while offline and when I was able to reconnect the connection may not have been the best could that have caused the transaction to fail and is there any possibility to resubmit transaction please help?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
1 REPLY 1
If the transaction was declined or voided, we will be unable to rerun the transaction and you will have to reach out to the customer directly to reprocess payment. While I can't speak specifically about any transactions on the community, as this is a public forum, our Support Team would be happy to take a look and help out with this payment.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report