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I need to change an email for a customer

I have a customer who was not getting their recurring invoice.  Email was bouning back.  He asked me to change the email on file, which I did through his customer profile.  But this did not change the email his invoice was auto sent to.  How do I correct his email for his invoicing?

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Super Seller Alumni

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You need to edit the invoice itself.  You may have to cancel it and start a new one.

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Super Seller Alumni

Best Answer

You need to edit the invoice itself.  You may have to cancel it and start a new one.

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You can go to Customer -> Directory -> View My Directory Board and you can change your customers phone number / emails

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