We have the clients text us to book couples massage and we make a separate appointment for each person and just write that it is a couples in the notes.   If you check out by using the appointments app and using review and checkout you will have to check them out separately. On the iPad you cant make the tickets an merch them, on the "Square Register" you can create tickets and merge them both but then when you go back to appointments they don't show paid.  I have created a category for each staff member that has our full menu on it. that way I can ring up 1 hr massage by Sally and 1 hr Massage by Jen and the same ticket. Then I have a split tip button so I can see that that tip is for both of them. Then I just made reports for each staff category so i can run payroll that way. Its honestly infuriating but I hope this helps in the mean time.  Square has still not been able to add couples appointments and we've been asking since 2016. I've found a work around for each issue related to it but at this point I'm so tired of having to figure out a workaround. I may be about to purchase another company and I'll probably be trying new software there. 

No updates on this from Square? 

I’ve owned a massage spa and used square appointments for eight years. I have no long term complaints other than our clients can’t book a couples massage online. Especially after the pandemic when we had to cut our front desk staff hours, we don’t have around the clock phone answering to schedule the couples massages. 

Square, I’ve been following this problem in the sellers community for 7 years now. Please fix this.

Hi @TBMAK 

One possible workaround to block off two calendars for one appointment type in Square Appointments is to create a custom service that is specific to the couples massage appointment type. Within this custom service, you can specify the two calendars that need to be blocked off for the appointment. Here's how you can do it:

1. Go to the Square Appointments website and log in to your account.
2. Click on the "Appointments" tab in the main menu.
3. Click on the "Services" tab at the top of the page.
4. Click on the "Create a Service" button.
5. Enter a name for the custom service (e.g., "Couples Massage").
6. Enter the appointment duration and any other relevant information.
7. In the "Staff" section, select the two staff members who will be involved in the couples massage appointment.
8. In the "Calendar" section, click on the "Edit" button.
9. In the "Calendar Settings" popup, select the two calendars that need to be blocked off for the appointment.
10. Click on the "Save" button to save the changes.

By creating a custom service that is specific to the couples massage appointment type, you can ensure that the correct calendars are blocked off for the appointment, and avoid any double booking. If you have any issues or further questions, Square's support team may be able to provide more specific assistance.

Has this problem still not been resolved?  I have been following this thread for a while now.  I have called Square a couple of times and they have said they are working on implementing a couples booking feature yet I still haven't seen any updates.  Has anyone figured out a work around or a solution to this?  It seems to be a couple years now. 

Can this feature be ESCALATED????? 

I want to share the current way I do this. Once a customer books an appointment I manually block off another massage therapist calendar for the same amount of time. 

Notes:
-Tips will still need to be manually split
-If you have an odd number of staff members for example( 3 staff members) there's a possibility you get two couples which would require 4 people and you will need to call the customer.