Problems with searching board

VanKalkerFarms · ‎08-01-2017

When I visit the Support Center and search, I can't pull up the results that fill in below the search bar. I get sent into a sign in page even though I'm already signed in. After I choose a location, I get an incomplete Permissions request that doesn't let me past. If I hit enter to search instead, I can only open the Help Articles. The Community Answers links send me back to the locations list, etc.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

Kpay · ‎08-02-2017

@VanKalkerFarms, yikes, thanks for letting us know. I just tested out searching in the Support Center and it seems to be working normally for me. Which browser are you in and have you tried clearing your browsing history? I'm also going to forward your note along to our Support Content team to see if they're seeing any issues I'm not.

VanKalkerFarms · ‎08-02-2017

I've played with it some more, and it seems like it's only certain posts. I've tried them in both Chrome and Safari. Here are a few that aren't working for me:

http://www.sellercommunity.com/t5/Deposits-Refunds-Account/Large-transaction-verification/m-p/12743#...

http://www.sellercommunity.com/t5/Deposits-Refunds-Account/What-does-unverified-with-deposit-sent-me...

http://www.sellercommunity.com/t5/Deposits-Refunds-Account/Can-I-use-my-PayPal-account-to-accept-dep...

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

Kpay · ‎08-03-2017

Thanks for those threads - I'm seeing the permissions issue also. I've just escalated this to our engineers and will keep you updated.