x

Retail App not allowing us to view previous transactions

Hi!

 

We are experiencing an issue where we can't get to the transactions list from the retail app. When we click on the transactions link, the entire app closes. 

 

We've completely deleted the app and reinstalled, we've removed it from our stand, restarted the app, and ensured the ipad and the app itself are all up-to-date. 

 

We called and they advised to delete and reinstall, which didn't fix the issue. Any suggestions? Anyone else experiencing this issue?

472 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hi @pipsterjenna 

 

Sorry to hear about the trouble. Usually uninstalling and reinstalling helps with these types of issues. What other troubleshooting have you done thus far? 

 

When did this start happening originally? 

449 Views
Message 2 of 2
Report