Trouble With Booking System

LeannaSewardMua · ‎10-28-2019

Im having trouble with the system making my clients pay the service they chose with a “starting price “ up front. I thought it would only make them pay the “Fixed price” items up front when they book. Its now making them pay for services i have set at “Starting Price” up front. Anyone having that issue ?

AshleyK · ‎10-29-2019

Hey! Great question and welcome to the Seller Community! 🙂

This is a recent change made to the Appointments app where if you require prepayment that clients will also be forced to pay the "Starting at" price as well. We have two options to fix this for you:

1: Turn off prepayment

2: Change your "Starting At" services to Variably Priced services

Let me know if this helps at all.

AshleyK
Community Moderator, Square
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