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Yasalamtomohama
01-26-2018
07:51 AM
Unable to access my card reader . How do I fix this problem? THANKS
Please help.
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2 REPLIES 2
Touch the bar across the top of the screen where it is saying that it can't connect with the card reader. It will give you a screent hat lists your card reader with the option of reconnecting. That should work. After that, reboot your tablet and the problem usually goes away.
Hi @Yasalamtomohama - I'm not sure what type of reader you have but here are some general information about both readers and troubleshooting tips for the contactless reader.
And thanks @CityGirlDonuts for adding that advice about diagnosing the problem! 👌
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