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Boutiquebybex
‎05-13-2020 06:09 AM

Why am I receiving the error: you need to verify your identity to continue processing payments?

This message pops up and every time I click "verify now" it sends me back to the same statement. I cannot mark any of my purchased items from my website as shipped. I am frustrated. Please help!

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isabelle
Admin
‎05-14-2020 11:39 AM

Hey @Boutiquebybex-

 

I understand your frustration here. Where are you seeing this message? Can you send a screenshot? 

 

Let me know! 

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