Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
We recieved the new Register Yesterday, and are running Square Restaurants on it. I also purchased a USB barcode scanner, and It works on my laptop, but when I plug it into the register it says Barcode scanner connected, but does nothing when an item is scanned. Am I missing something?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
1 REPLY 1
A few things to try :
- Make sure the SKUs entered for your items match the barcode label.
- Reset your scanner. (The same steps apply for the Register)
- Check if the Register has an available update under Settings > General > About Register. If the software is up to date, try a factory reset.
Hopefully this helps. If not, reach out to CS for more extensive troubleshooting.
Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report