x

calendar it is impossible to choose a day

 

I installed a widget on the site page.

It displays a list of booking services, when you try to select a service, the calendar opens.

But in the calendar it is impossible to choose a day - all days are not active. What could I not configure?

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Admin

@vvalentine A few different things could be causing this to happen so if you're still experiencing this issue I recommend these troubleshooting steps for Appointments availibility.

 

If these steps don't seem to do the trick please give our CS team a call and an Appointments specialist can take a closer look at your set up! 

️ Helen
Seller Community Manager

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I am having the same issue. I have attached how my calendar looks when i try to book on my site. 

Anybody know how to fix this issue? 



Screen Shot 2023-07-15 at 11.05.39 AM.png

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Square Community Moderator

Hey there, @Hm_recording

 

To start - have you tried any browser troubleshooting? I would recommend clearing your cache or cookies. 

 

If that doesn't do the trick, I am going to recommend reaching out to the Appointments team directly. Since this account specific, they will be able to take a deeper look into it. 1-855-700-6000 squ.re/contactsqsupport

 

Thank you! 

Kassi
Community Moderator, Square
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