Solved: "Untracked User": How can I get my name to show on...

pkrumpe · ‎10-19-2017

I am the primary admin user for our account. However, when I run transactions on my iPhone, it appears in reports as "Untracked User". I have 6 or 7 employees whose names are shown on their transactions. How can I link my name/user to my device so that my name shows on reports?

RHatch · ‎10-20-2017

If you are using employeee codes use the admin code and your name will appear.

If you log in using your login your name should appear.

If you use Guest to access the app then no name will appear and you will see "Untracked User"

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RHatch · ‎10-20-2017

If you are using employeee codes use the admin code and your name will appear.

If you log in using your login your name should appear.

If you use Guest to access the app then no name will appear and you will see "Untracked User"

"Untracked User": How can I get my name to show on reports?