Refund

arddiv15 · ‎11-16-2016

I was surprised the $204.00 charged to my card, and I haven't been using the website for awhile now. I just forgot to cancel! Please send me the refund, I was just charged yesterday and I see post that says there is a 30-day money back guarantee for refund. Is this true??? I really need my money back!!!

Queso · ‎11-16-2016

Hello! Sorry for the stress, that's been refunded here now.

LilMissHLK · ‎01-16-2017

I have the same situation and have cancelled my account but no word of response from your team on the refund of the automatic renewal that was taken without warning - please refund this ASAP.

Adam7 · ‎01-16-2017

Sorry about that, @LilMissHLK. I've refunded the charge for you, and you should see that back in your account in a couple business days.

LilMissHLK · ‎01-17-2017

Thanks Adam I appreciate that

Adam7 · ‎01-17-2017

No problem!

swiecicka · ‎02-04-2017

I have the same problem, I've been trying to reach customer service 3 times. I received no respond, neither money. This is so annoying. Please do something about it!!!

Adam7 · ‎02-05-2017

Sorry to hear that, @swiecicka. Did you want a refund of your Starter subscription?