Ability for editor of Weebly Site to also use Prom...

smokethisgt · ‎07-12-2017

We have several editors for our weebly website. However only one has access to the Promote (or Marketing) tab on the dashboard. Is there a way to add another "editor" to the promote function, or will I need to provide my username/password for them to use Promote?

Thank you.

Adam7 · ‎07-12-2017

Were your editors added at different times, @smokethisgt? You might just need to remove the editor who doesn't have access and re-add them so they have permission.

smokethisgt · ‎07-12-2017

I believe they were added all at the same time. I will try removing and readding and let you know. Thanks for the response.

smokethisgt · ‎07-12-2017

Ok, so I removed the person from Editors page. Published, then re-added. They received the invite and proceeded to set password. However they still cannot see the Marketing button at the top of the dashboard.

Is there a limited number of editors?

Any help is appreciated!

Adam7 · ‎07-12-2017

Hmm... Which of the editors is it that is having a problem? Since they all start with a different letter, if you let me know the first letter of the editor's name I can log in as them to see if that sheds any light (this way you don't need to share private info).

smokethisgt · ‎07-12-2017

Thank you so much! "T"

Adam7 · ‎07-12-2017

Can you have them check again, @smokethisgt? I made a change on our end which should help.

smokethisgt · ‎07-12-2017

Adam, I don't know what you did, but it's working now! !

Adam7 · ‎07-12-2017

Awesome! Glad to hear that.

Ability for editor of Weebly Site to also use Promote?