Going to Spam Folder???

Office1010 · ‎11-27-2016

I just created a gorgeous email to send out for Cyber Monday to test this out... I wanted to email it to myself to ensure it works well before I send it on to my large list of contacts. When I sent it to myself, it went to my junk folder. Thats not good.... If it happens when I send it to my self, I can't imagine what would happen when I send it to my list.

Is this normal? Any way to improve this? Or should I look for a different service?

Thanks!

Adam7 · ‎11-28-2016

It's fairly normal for a certain percentage of any email campaign to get filtered as spam by some email programs and providers. When this happens is dependent on a variety of factors, from what the content of the email is to the individual settings of your mail program or provider.

We have several different guides relating to deliverability, bounce rates, and more (look to the list of articles to the left in this section):

https://hc.weebly.com/hc/en-us/articles/227706387-Understanding-How-the-From-Address-Displays-for-Re...