x

Promote links not working after emailed

After the emails are sent they add in http://click.promote.weebly.com/ and the links don't work for the buttons or social links.  The actual links I made myself within the text fields do work.

They are even broke on the emails that promote sent me to verify my sender information. 

2,608 Views
Message 1 of 9
Report
8 REPLIES 8
Square

Hey @jrumley911!  Which email is it you're having trouble with? Do the links work when you view the email in a browser?

2,601 Views
Message 2 of 9
Report

http://static-promote.weebly.com/share/7451f07b-c8a7-4300-bf1c-9561914fe02c

They all work in the browser but not when emailed. 

2,595 Views
Message 3 of 9
Report
Square

When you click on those links in your email, they should open in a browser tab or window and then forward over to the URL you entered.  Is that not happening when you click one? I tested with a test email and the forwarding worked properly for me. 

2,592 Views
Message 4 of 9
Report

They open a new tab but then time out.  They don't go direct.  The link I created and the link it points me to are not the same.  It works within the browser settings but not from within my gmail account.  I can't get the weebly verify email link to work in gmail either but on my phone it worked. 

2,565 Views
Message 5 of 9
Report

I emailed the Promote mail to myself at my office email and none of the newsletter links that were formatted worked.  By formatted I mean that the button and social icons that were in the draft.  I filled out the boxes and within promote the links all work for the button and social media icons.  

2,561 Views
Message 6 of 9
Report
Square

Thanks for the additional info.  You mentioned an office email - are you using internet through a private network like an office? Have you tried clicking a link from somewhere else like at home?

2,559 Views
Message 7 of 9
Report

I have tried the links on my Ipad, work email, several gmail accounts.  They were pre-formatted in Promote and I filled in the links.  

For example.  The facebook social icon goes here  

https://www.google.com/url?hl=en&q=http://click.promote.weebly.com/wf/click?upn%3D-2Fzq6f1ZABZFnXFFx...

But it should go here https://www.facebook.com/Feedingtubeholder/

2,551 Views
Message 8 of 9
Report
Square

Thanks for the link - it actually works just fine for me in Safari on my laptop. I'm assuming based on what you've said that it will probably work for you from the link here in Community.

2,549 Views
Message 9 of 9
Report