Credit Card number not typing in Checkout

thephotostudio1 · ‎07-17-2020

When a customer tries to check out, our checkout page won't allow you to type a credit card number or date in.

You can select one from the dropdown, but can't add a new card.

How can we fix this?

I do have a tiny bit of code in the "Footer Code" section, but this problem existed before that. The code is fixing checkout font color problems.

Any help out there?

Adam7 · ‎07-19-2020

Is the text of the field invisible, @thephotostudio, or are you actually unable to type in the field at all?

thephotostudio1 · ‎08-28-2020

Depending on the Browser, both.

Firefox and Chrome it's black type on black backround, and Safari won't let me type at all.

I know the "bug" in the dark mode themes is being fixed.

Can you announce it somehow once it's fixed.

Every one of the dark mode sites doesn't support checkout. What a bummer!

Adam7 · ‎08-30-2020

You might hear sooner than I do if you have any escalated cases about it, but when I hear it's resolved I'll post back here.

Hermitage · ‎12-16-2021

Hello

The same issue seems to be happening with me: Typing in the credit card field in the checkout is either not appearing or is only available by choosing a number from a scroll down box.

Has there been a resolution on this issue?

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