Errors for shipping to Hong Kong

noddaduma · ‎11-29-2020

When attempting to ship to customers in Hong Kong, an error is generated stating "

No value was given for 'address_to.postal_code', however it is required.

The problem is, Hong Kong does not use a postal code, and there is no entry for it.

Is Weebly aware of this?

Adam7 · ‎11-30-2020

Were you trying to create a shipping label, @noddaduma, or was that error given when trying to check out on the website? Try using 5 zeroes in place of the postal code.

noddaduma · ‎08-22-2021

It took me a while to reply, but to be honest I thought it was pretty clear that I was shipping to a customer in Hong Kong and thus attempting to generate a label.

Weebly throws an error asking for a zip code. However, Hong Kong does not require a Zip Code to ship to (per other mailing services including US Post Office). In fact, there is no way to enter a zip code even if I wanted to (see below.. personal information has been removed).

By the way, I also had another customer who wanted to buy the products off my website to ship to an FPO address, but could not figure out how to correctly enter his address.

Regards,
Jason