I'm having this issue as well. 

What error are you customers seeing, @jackeelynn728?

I believe it is a simple "card declined" message. and they go through every iteration possible to make it work. I actually tried to upgrade another starter site a few days ago and received multiple declined message despite the correct information to weebly. It worked two days later, but definitely caused a delay in setting up the new site and functions. 

If you haven't yet, definitely get in touch with support so they can look into the account in detail. That is absolutely something we'll need to clear up.

That's definitely possible, or that they had disabled Javascript in their browser.  I would recommend that someone enable that if they have it disabled, since it would cause issues on a variety of different websites.

Wow, I just paid a lot of money to add the weebly shopping cart to my site hosted at globat.com.  These posts look like they are a month old.  I am having this exact problem on my site.  Every order is "payment was declined please try again"  Also my visitor stats are not recording in the store either.  This is a weebly problem and I'm curious if they have figured it out yet.  My host (globat) has finally after 4 days of declines decided to escalate it to weebly engineers.

I'm curious if this problem is going to be fixed, or do I just need to get a refund on my weebly shopping cart and get a different cart?  I don't want to waste time waiting around if there isn't a fix for it.  

btw... I love the shopping cart...if it would work.  I have lost about $1500 since going live with this shopping cart 5 days ago.   Thanks!

Donna

Hey there donnalake!

You'll likely want to keep in touch with your host for any updates in this case. 

Thank you, I am just concerned about how long it is going to take for weebly to get back with them?  Do you know if it takes a couple days, weeks for them to diagnose the problem?  I can't wait much longer, I'm losing customers and sales.

We wouldn't be able to say for sure from here. If your shop is live and encountering issues, though, I'd personally recommend looking into a cart to use in the meantime to be on the safe side. Losing your sales is the last thing anyone here would want.

Thank you, that is the plan.  Is there a way to upload an archived weebly site?  I do have my old site I can republish?

It wouldn't be possible to upload a site archive back to your account, unfortunately. Sorry!

I have two ecommerce customers who have not been able to recieve debit/credit card payments (all being declined) since 29th October. I have been in contact with Weebly every day for the last 12 days and it still isn't resolved. My customers are loosing hundreds of pounds and more as we speak. Extremely dissapointed, very angry customers, damaging to my business and my customers business. Not good enough Weebly.

No better now, or today for me... extremely frustrated!

Are you serious?

Should we have a notice on the website asking people to disable Java before purchasing?

Or how about, changing their browser, because the one they are using may be no-good with the Weebly experience?

Or clearing their cache?