I built a website and now want to build a store. I updgraded to the business plan and was ready to start building. I started with trying to get a SSL certificate. I filled out the information and was then asked to wait. I then proceeded to add three products and then tried to add categories. The categories would not save. I then tried to enter my store information, such as name and address. This would appear to save, but when returning to the page, the information would be gone. I tried several time to do this. I started a support ticket. I was told to clear my cashe and try again. Well, this did not work. I then called in to tech support and they started another ticket. Now it's been over a week since both tickets and I still do not have the functionality to build a store. I called in to the sales team today. I asked if Weebly's service included the ability to create a store. The answer was "Yes". I then asked if it worked, again "Yes". I then got the blow off answer of, "The issue you are having is an isolated one and the developers are working on it". This is the same thing I have been told a few times this past week. No one seems to be able to give me an answer of when this will be resolved. I have built multiple websites with other web building tools and services, and have never been pushed off like I have with Weebly. If this is an isolated case, why is it taking so long to resolve? If this is a system wide issue, there must be others experiencing the same thing. I am frustrated and have lost confidence in Weebly's ability to support the store function of their service. What would happen if I had issues like this and the store was actually live to the public? Would tech support be there then? I like the web building tools they provide, but now may have to start over with another service. Buyer beware.