This may be the reason I cancel weebly.  I called into the help line as I am paying the highest price.  The person could not answer the basic questions about the store or it's features.  We set up a bunch of stuff to turn around and reverse it, set up more, then reversed that - was put on hold multiple times to go get answers.  

I do not like to complain but his is poor customer service.  

The user guide needs to be updated to include better information on printful integration, shipping rates and taxes.  As well as information for non-profit organizations.  

**Considering we set up multiple ship rates then told not to do it, I would not trust to select tax exempt then find out when doing taxes I should have charged it all along.  

Can a knowledge customer service rep call?