Taxable sales don't add up in report

Shelley · ‎10-22-2016

My dashboard sales report shows my taxable sales total as the same thing for one city where I did sales, instead of as a sum total of all the cities I did sales? I'm trying to pay my sales tax and want to make sure it's correct. Should I just manually add up the sales and ignore what this report is telling me?

Feedback2016 · ‎10-24-2016

This may have nothing to do with what you are talking about. Check to see if it is discounts. I had a similar situation and could not get anything to match, then I realized my discounts were being included as total income. I simply had to use a different line item for the correct amount. If you exporting to a spreadsheet, it might take a while to find the location of the correct amount.

Sean · ‎11-03-2016

@Feedback2016 - Great tip, definitely not something I would have thought of!

@Shelley - Were you able to get this sorted out?

Sean
he/him/his
Product Manager | Square, Inc.