Hey @ShannonKahn

If you are having issues with the Dashboard, try the following troubleshooting tips:

• Make sure that your browser is up to date. Here are instructions for how to do so for our supported desktop browsers: Chrome, Firefox, and Safari.
• Clear the cache on your browser. Instructions for clearing your cache will vary depending on your browser. Accessing the Help menu on your browser should allow you to locate step-by-step instructions.
• Switch to a different browser: Chrome, Safari, Edge, or Firefox. Double-check that you are running the most up-to-date version of these browsers.
• Please note: Internet Explorer is not supported by Square Dashboard.

This could also be a problem with Browsing data (Cookies)

Square’s login page requires that your browser have cookies enabled. To make sure cookies are enabled in your browser, click the link below corresponding to your browser type and follow the instructions listed on the page to enable cookies. Once this is done, navigate back to your online Square Dashboard to return to Square’s login page and try signing in again.

Here’s how to enable cookies for some of the most popular web browsers:

Google Chrome

Firefox

Safari

Edge

If these steps do not solve your issue, you'll want to reach out to our support team so they can look into it.