Seller Community
I am using a Droid Turbo. My chip reader has been working great, then just quit pairing. It is fully charged and my Bluetooth is on.
Welcome to the seller community and sorry to hear about the trouble with your reader, @Doctracyyoung. Some other sellers brought up this issue in another thread — have a look at Kelly's answer for more on how to resolve: What are the troubleshooting steps for the Contactless and Chip Card Reader?
If that doesn't get you where you need to be, please let our Support Team know — they'll take a deeper dive ASAP.
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