Re: Deleted pro plan and now it dissapeared

A_FreshMan · ‎08-14-2017

Hello,

I deleted a website that I have created, and it had pro plan purchased on it. I tried to tranfer the pro plan to another website, but instead my 2year plan tranferred and my pro plan dissapeared. After this situation happens, I recreated a website named ACS and could someone help me with tranferring the Pro plan to that website please?

My Pro plan is active and it is with my previous ACS, could anyone tranfer it to my new ACS website?

Thank You.

Brodie · ‎08-14-2017

I restored two sites I thought it might be and found a Pro plan. I re-deleted one of the sites, and now the Pro plan is available under your My Services tab to reassign as you need.

A_FreshMan · ‎08-14-2017

Thank You!

A_FreshMan · ‎08-14-2017

Hi!

I am really sorry! I think my computer is broken or something. But after i reassign it, the website still says free.

So could you help me again?

I am really sorry for my foolish act.

Adam7 · ‎08-14-2017

I see three sites in your account - which one did you want to use your Pro service with, @A_FreshMan?

A_FreshMan · ‎08-15-2017

Sorry for the late reply, It is BGL

Adam7 · ‎08-15-2017

No problem, @A_FreshMan. I've added the service to that site for you.

Alexander96x · ‎10-09-2017

This also happend to me...

Can you please help?

Adam7 · ‎10-09-2017

Not a problem, @Alexander96x. Your site should show as upgraded now.

Alexander96x · ‎10-09-2017

Thanks a lot!