but if you take payment at the register, and then mark the invoice as paid, you end up showing that amount of money twice in your stats. It can significantly alter the "profit" appearance of the day. I have the same problem. People get an invoice, and then walk into the store to pay. We also just take payment through a new item, then I have to actually cancel the invoice. Now there is an option to not notify the customer, but still it is a problem because then I no longer have the invoice as a record. For example. Somebody ordered 3 dozen doughnuts with detailed speficiation for a week from now. I issue invoice, then two days later they walk into the store to pay. If I cancel out the invoice, I loose the details I took down when I took the order. So now I have to keep a paper record as well, which sort of defies the point of having a fancy electronic system like square.
Example two. My employee issues and invoice, then figures out they did it wrong, or customer decides to add more. Instead of accessing and editing the existing invoice from square register, now thye have to issue a new one, and I have to go in and cancel the old one if I remember when I get home at night.
The invoicing is good. But it needs to be more fully integrated into square register, not its own stand alone fucntion in the back office dashboard only. retail and food is more fluid then that.
